Frequently Asked Questions

Q: A family says they cant login to Sproutary

  • Double check their email address in on the Family page.
  • Click the “Resend Welcome” button at the top of the family page to allow them to set their password.
  • If you’re not near a computer ask them to click “forgot password” on the login screen to setup their password.
  • If they are still having issues please have them contact