Frequently Asked Questions

Family FAQ

Some commonly asked quesstions by families.

What can I do in Sproutary?

As a family you are able to:

  • Receive messages from your center with photos and attachments.
  • View your information on file - address, names, contacts.
  • View your account balance.
  • Setup Auto Pay (if your center is enrolled in Auto Pay).
  • Print off tax information for FSA accounts.

How do I log in?

Use the search left nav to browse to a help topic. Have a question? Email us at help@sproutary.com

I am setup but cant login!

Verify your email address is correct with your center.

Click “Forgot Password” to reset your password

If you are still unable to login please contact help@sproutary.com

How do I sign up if my provider uses Sproutary

Families do not need to sign up. Please provide your email address to your provider and they will add it to your account.